Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Personal Information you provide (e.g., name, email address, phone number) if you contact us for support or otherwise communicate with us.
• Device & Technical Data, such as device model, operating system, app version, language, time zone, and identifiers (e.g., device IDs) used for app functionality, diagnostics, or analytics (if enabled).
• Usage Data, including interactions with features, session length, and performance logs used to maintain and improve the App.
• Audio/Video & Sensor Access (if applicable). With your permission, the App may access your device’s camera, microphone, or local storage solely to provide functionality. Unless explicitly stated, content accessed stays on your device and is not transmitted to our servers.
• Support Communications. Information you include when you request help, report a bug, or provide feedback.

Note: If the App requests access to device features, your operating system will prompt you to grant or deny permission. You can change your choices at any time in your device settings (e.g., iOS Settings or Android Settings).

2. How We Use Information

• Provide, operate, maintain, and improve the App and its features.
• Diagnose issues, monitor performance, and enhance reliability and security.
• Respond to inquiries and provide customer support.
• Comply with applicable laws, regulations, and legal processes.

EEA/UK legal bases (if applicable): We process information as necessary to perform our contract with you (provide the App), based on our legitimate interests (e.g., app security and improvement), to comply with legal obligations, and/or with your consent where required.

3. How We Share Information

We do not sell or rent your personal information. We may share information as follows:

• Service Providers that support the App (e.g., hosting, analytics, crash reporting) under appropriate confidentiality and data‑protection obligations.
• Legal, Safety, and Compliance when required by law or to protect rights, safety, or the integrity of the App.
• Business Transfers in connection with a merger, acquisition, reorganization, or sale of assets, subject to continued protection of your information.
• With Your Direction or Consent when you choose to share or export information.

4. Data Retention

We retain information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements.

5. Security

We use reasonable administrative, technical, and physical safeguards to help protect information. However, no method of transmission or storage is completely secure.

6. Children’s Privacy

The App is not intended for children under 13, and we do not knowingly collect personal information from children. If we learn we have collected such information, we will take reasonable steps to delete it.

7. Your Rights & Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, as well as the right to data portability and to withdraw consent. You may also have the right to opt out of certain processing (e.g., targeted advertising where applicable). To exercise rights, contact us using the details below.

Residents of some regions (e.g., California, Colorado, Virginia, EEA/UK) may have additional rights under local laws. We will honor requests as required by applicable law.

8. International Transfers

Your information may be processed in countries with data‑protection laws different from those in your location. Where required, we implement appropriate safeguards (such as standard contractual clauses) to protect cross‑border transfers.

9. Third‑Party Services & Links

The App may contain links to third‑party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

10. App Permissions

You can manage permissions (e.g., Camera, Microphone, Photos, Storage) from your device settings (iOS: Settings > Privacy & Security • Android: Settings > Apps > Earigator > Permissions). Denying permissions may limit certain features.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective” date above and, where appropriate, provide additional notice. Your continued use of the App after changes indicates acceptance.

12. Contact Us